Welcome to the website of Saga Elite Voyage Pvt. Ltd. (“we,” “our,” “us”). By using our website, services, or booking travel arrangements through us, you agree to the following Terms and Conditions. Please read them carefully before proceeding.
1. General
Saga Elite Voyage Pvt. Ltd. is a licensed travel and tour operator based in Nepal. By booking services with us, you acknowledge that you have read, understood, and agreed to these Terms. These Terms apply to all users of our website, whether you are browsing or making a booking.
2. Booking and Payment
- All bookings must be confirmed with a deposit or full payment as specified during reservation.
- Final payment deadlines will be communicated at the time of booking. Failure to pay on time may result in cancellation.
- Payments can be made via bank transfer, credit/debit cards, digital wallets, or other approved methods.
- Prices are quoted in [NPR/USD] and are subject to change based on exchange rates, government regulations, or supplier adjustments.
3. Cancellations and Refunds
- Cancellation requests must be submitted in writing (email or letter).
- Refunds are subject to the policies of airlines, hotels, and third-party suppliers.
- Our service fees and administrative charges are non-refundable.
- For tours and packages, specific cancellation policies will be shared at the time of booking.
4. Travel Documents & Responsibilities
- Travelers are responsible for ensuring they have valid passports, visas, permits, vaccinations, and other travel documents.
- Saga Elite Voyage Pvt. Ltd. will assist with information but is not liable for denied entry, immigration issues, or fines due to incomplete/invalid documents.
5. Insurance
- We strongly recommend all travelers purchase travel insurance covering medical emergencies, trip cancellations, delays, lost baggage, and other risks.
- Saga Elite Voyage Pvt. Ltd. is not liable for costs arising from events beyond our control, such as natural disasters, political instability, or personal health issues.
6. Changes to Itinerary
- We reserve the right to modify itineraries, accommodations, or transportation due to weather, operational needs, or unforeseen circumstances.
- If significant changes occur, we will inform you promptly and provide alternative options where possible.
7. Limitation of Liability
- Saga Elite Voyage Pvt. Ltd. acts as an intermediary between clients and airlines, hotels, transport providers, and other service suppliers.
- We are not responsible for injury, loss, damage, accident, delay, or irregularities caused by third parties or circumstances beyond our control.
8. Use of Website
- You agree not to misuse our website, attempt unauthorized access, or engage in activities that may harm the site’s operation.
- All website content, including logos, text, and images, is the property of Saga Elite Voyage Pvt. Ltd. and may not be used without permission.
9. Governing Law
- These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Nepal.
- Any disputes shall be subject to the exclusive jurisdiction of the courts in Kathmandu, Nepal.
10. Contact Us
If you have any questions about these Terms & Conditions, please contact:
Saga Elite Voyage Pvt. Ltd.
Address: Sinamangal, Nepal
Phone: +977-9849950909
Email: info@sagaelite.com